Privacy Policy

Effective as of January 1, 2024

Walker-Lewis, Inc. dba Walker-Lewis Rents (“WL”) understands that privacy of information is of utmost importance to our employees, customers, suppliers, business partners and website users. This Privacy Policy spells out WL’s commitment to respecting the privacy of our clients and visitors to our site. We reserve the right to change this policy at any time, which we’ll do as described in Notification of Privacy Statement Changes, below. This Privacy Policy describes how WL collects and uses the personal information you provide to us on our website www.wlrents.com, WL’s mobile applications, any other websites or applications associated with WL’s brands or products that direct the viewer or user to this Privacy Policy. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and Use of Personal Information

We collect personal information from you to provide an efficient, meaningful and customized experience for you on WL’s website. We collect the following personal information from you:

• Contact Information such as name, email address, mailing address and phone number
• Billing Information such as credit card number and billing address
• Unique Identifiers such as username, account number and password
• Preferences Information such as product wish lists, order history and marketing preferences

As is true of most websites, we automatically gather information about your computer such as your IP address, time and date of visit, browser type, referring/exit pages and operating system. We may log this information for system administration, order verification, internal marketing, system troubleshooting purposes and in-person or over the phone communication.

We use this information to:

• Fulfill your order
• Send you an order confirmation
• Assess the needs of your business to determine suitable products
• Send you requested product or service information
• Respond to customer service requests
• Administer your account
• Send you marketing communications
• Respond to your questions and concerns
• Send location information on deliveries and pick-ups
• Improve our website and marketing efforts
• Conduct research and analysis
• Display content based upon your interests

If you have questions or comments about this notice, or want to review or update your personal information to ensure it is accurate, contact us at:

Walker-Lewis, Inc.
PO Box 20834, Bakersfield, CA. 93390
Email: [email protected]
Phone: 661-831-7368 or 800-244-1062

Location Information

If you have enabled location services on your mobile device, we collect your location information to provide the retail locator function. If you do not want this information collected by us, you can disable location services on your mobile device.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties, and we do not authorize the collection of our members’ or visitors’ personally identifiable information by any third parties for the third parties’ use. We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information:

• As required by law such as to comply with a subpoena or similar legal process
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request
• If WL engages in a joint promotion with an affiliate and/or partner, we may share your contact information with our affiliate and/or partner to be used in relation to the promotion

We may share non-personal information (such as the number of daily visitors to a particular web page or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.

If WL is involved in a merger, acquisition or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

The Site may enable you to post content to social media (e.g., Facebook or Twitter). If you choose to do this, we will provide information to such social sites in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the terms of use and privacy policy of the third-party provider of such social sites.

Third-Party Websites

Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site and go to another site, and another entity may collect Personal Data or Anonymous Data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, updating your communications preferences in your membership account on our website or contacting us at:

Email: [email protected]

You may change any of your personal information in your account by editing your profile within your account or by sending an email to us at the email address set forth above. You may request deletion of your personal information by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.

Cookies and Other Tracking Technologies

Cookies are small text files of information stored by the Internet browser on your computer’s hard drive. For example, we may use cookies to collect browsing data to keep track of your preferences and profile information and to collect general usage and volume statistical information. Our cookies do not collect personal or confidential information and are not spyware. You may set your Internet web browser to refuse cookies or to remove cookies from your hard drive.

Targeted Advertising

Targeted Advertising (also known as online behavioral advertising) uses information collected on an individual’s web browsing behavior such as the pages they have visited or the searches they have made. Third parties collect this information by placing or accessing cookies in your browser when you visit this, or other, websites. If you would like to learn more about the third party advertisers that may be aware of the fact that you visit this website, and to understand your choices about having such advertisers’ cookies turned off, please visit www.networkadvertising.org.

Collection and Use of Children’s Personal Information

WL takes children’s privacy seriously. We do not knowingly collect personal information from children under the age of 18 through our websites. If you are under 18 years of age, you are not to use this site and must not submit any personal information through our websites without the express consent and participation of a parent or guardian.

Security

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our Site, you can contact us at:

Email: [email protected]

Notification of Privacy Statement Changes

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this policy for the latest information on our privacy practices.

California Residents

California Civil Code Section 1798.83, also known as the “Shine The Light” law permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice

This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.

The California Code of Regulations defines a “resident” as:

• every individual who is in the State of California for other than a temporary or transitory purpose and
• every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as “non-residents.” If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

Your rights with respect to your personal data. Request to delete.

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed – Request to know

Depending on the circumstances, you have a right to know:

• whether we collect and use your personal information
• the categories of personal information that we collect
• the purposes for which the collected personal information is used
• whether we sell or share personal information to third parties
• the categories of personal information that we sold, shared, or disclosed for a business purpose
• the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose
• the business or commercial purpose for collecting, selling, or sharing personal information
• the specific pieces of personal information we collected about you

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Right to Limit Use and Disclosure of Sensitive Personal Information

We do not process consumer’s sensitive personal information.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights

• You may object to the processing of your personal information
• You may request correction of your personal data if it is incorrect or no longer relevant or ask to restrict the processing of the information
• You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA
• You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission
• We will honor your opt-out preferences if you enact the Global Privacy Control (GPC – https://globalprivacycontrol.org ) opt-out signal on your browser
  To exercise these rights, you can contact us by submitting an email to [email protected], or by mail to Walker-Lewis, Inc., PO Box 20834, Bakersfield, CA. 93390. If you have a complaint about how we handle your data, we would like to hear from you.

A Note to Users Outside of the United States

If you are a non-U.S. user of the Site, by visiting the Site and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in the Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your data, you consent to such transfer.

SMS/MMS Communication (text messaging)

By entering your phone number and submitting your online order request or if given in-person or over the phone, you consent to receive text messages at the number provided. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. Your mobile information or opt in to texts is not shared with any third parties. You can unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) in one of our messages.

Contact Information

You can contact us about this Privacy Policy by emailing us at: [email protected]